Comparing the 2008 Canadian Listeriosis outbreak and 2005 Hurricane Katrina response

An analysis of communication of the people managing the crises related to the 2008 Listeriosis outbreak in Canada and 2005 Hurricane Katrina in the US.

graffiti pf a person with the words "made in crisis" superimposed over a reddened satellite image of a hurricane

The 2005 landfall of Hurricane Katrina and 2008 Listeriosis outbreak were national crises for the governments of the United States of America and Canada, respectively. Each event was a matter of public health and security. How effectively officials communicated with each other and the public during these times impacted the extent of loss of well-being, livelihood, property, and life.  The following is my 2009 analysis of the communication response of those managing each crisis.

Sections:

  1. Opening page (current)
  2. Roles and priorities: Maple Leaf
  3. Roles and priorities: Hurricane Katrina
  4. Stakeholders
  5. Overarching Strategy and Goals
  6. Tactics: Maple Leaf
  7. Tactics: Hurricane Katrina
  8. Timeline and resources: Maple Leaf
  9. Timeline and resources: Hurricane Katrina
  10. Measurement
  11. Conclusion
  12. Resources cited